- Matrix 3D-R Extending 8 Kit Tulip Roost
UK MAINLAND SHIPPING ONLY
Order Dispatch:We dispatch orders Monday to Friday until 2:00 PM.Orders placed after 2:00 PM will be dispatched on the next working day.(Please note: Saturdays and Sundays are not classed as working days.)Royal Mail Deliveries:Royal Mail delivers Monday to Saturday.Courier Deliveries:Our couriers deliver Monday to Friday.Saturday delivery is available if selected and paid for before 2:00 PM on Friday.Frozen Delivery charges appliesOversize Item Delivery Charges apply to the following items:Rods, Sea Tripods, Chairs, Bedchairs, Seatboxes🚀 Next Day Courier Service
We use DHL or FedEx for paid next day courier services, depending on the size and weight of your order..
Courier Collection & Delivery Times:
Our couriers deliver Monday to Friday.
Saturday delivery is available if selected and paid for before 2:00 PM on Friday.
⚠️ While we do our best to ensure next-day delivery, this is not guaranteed, as delays can sometimes occur with the courier
No collections on Saturdays or Sundays.
Upto 20Kg Mainland UK Next Day £6.99 Isle of Man, Outer Hebrides & Shetlands N/A Northern Ireland N/A Guensey & Jersey or Isle of Wight N/A Royal Mail Services
Royal Mail Tracked 48 aims for delivery within 2 to 3 working days, including Saturdays.
Standard Delivery Under 15Kg Free Delivery Over £50 (excluding oversize or surcharge items) Mainland UK £3.99 Yes Isle of Man, Outer Hebrides & Shetlands N/A N/A Northern Ireland N/A N/A Guensey & Jersey N/A N/A Royal Mail Services
21-Digit Tracking Codes:
These tracking numbers will only activate once a delivery attempt has been made.13-Digit Tracking Codes:
These provide full tracking, including:A delivery photo (where available) & SMS or email notifications
The option to change your delivery preferences before delivery via Royal Mail’s Track & Trace
⚠️ Please note:
Royal Mail deliveries may be delayed due to circumstances beyond our control (e.g. strikes, weather, etc.).
Safe Place Requests:
If you request that Royal Mail or a courier leaves your parcel in a safe place, we cannot accept responsibility if the item goes missing.
🔁 Returns Due to Incorrect Address or Failed Delivery
Please make sure your shipping address is correct at checkout. If an order is returned to us because of an incorrect or incomplete address, the following will apply:
Refund Deductions:
A 10% fee will be deducted from your refund (plus original postage) to cover:
Return shipping charges
If your item included a surcharge (e.g., for oversized items), this surcharge is non-refundable.
Failed Delivery Attempts:
Royal Mail and couriers will attempt to deliver your parcel multiple times (see delivery partner policies above).
If the parcel is returned to us after failed delivery attempts, a £10 fee will be deducted from your refund. This covers both the original shipping and return postage.
